Discover
Service Excellence
with
Horst Schulze
Learn the industry-shaping concepts that continue to raise the bar for every service business in the world. With his iconic German style, Horst will endear you while simultaneously challenging you.
5 Series
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29 Videos
|
1.5 hours
|
Team Guide
|
Customer Experience
with
Jason Young
There are truths that must be known and acted upon to ensure service is elevated to world-class standards. Learners will not only understand these truths, but will be equipped to bury them into their subconscious mind to deliver world-class service without thinking.
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2 Series
|
14 Videos
|
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40 minutes
|
Team Guide
|
Sense of Ownership
with
Beth Romanoski
In the Ownership series, Beth Romanoski explains how to take ownership of your work, and your life. Lessons include: Ownership; Think Like an Owner; Take Initiative; Team Player; Make it Better; and Take the Long Road.
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1 Series
|
5 Videos
|
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15 minutes
|
Team Guide
|
Servant Leadership
with
Gerald Fadayomi
In the Servant Leadership series, Gerald Fadayomi shares how to lead with heart. Lessons include: Servant Leadership; Building Trust; Celebrate Others; Lead Humbly; and Seek Feedback.
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1 Series
|
5 Videos
|
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20 minutes
|
Team Guide
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